PRIVACY POLICY

The information provided on this website is for general informational purposes only and may be subject to change without notice. We do not guarantee its completeness or accuracy. By accessing this website, you agree that We Are Eight Ltd is not liable for any direct, indirect, or consequential loss arising from the use of the information contained on this website.

All content on our websites, including logos, images, and text, is protected by copyright laws. Users may not copy, modify, or use any materials for commercial purposes without explicit written permission from Pass.

We collect information from you when you visit our website, use our services, or communicate with us. This includes:

• Personal Information: When you submit a query, sign up for our newsletter, install an app, or communicate with us via our email system, we may collect your name, email address, phone number, and other details.
• Automatically Collected Information: When you visit our website, we may collect technical data such as your IP address, browser type, operating system, referring URLs, interactions with our website, and approximate geo-location data.
• Cookies and Tracking Technologies: We use cookies and other tracking technologies to enhance your browsing experience, analyze site traffic, and improve our services.

We use the information we collect for the following purposes:

• To provide and manage our services, including responding to customer inquiries.
• To improve our website's performance and user experience.
• To send you important service updates and promotional materials (if you opt in).
• To prevent fraudulent activities and enhance security.
• To comply with legal obligations.
• To conduct statistical analysis to improve our services.

We do not sell or rent your personal information. However, we may share your information with:

• Service Providers: We use third-party tools to provide customer support and manage communications.
• Legal Compliance: If required by law, we may disclose information to law enforcement, government agencies, or legal authorities.
• Business Transfers: In the case of a merger, sale, or transfer of assets, your information may be included in the transaction.

We may use third-party providers for analytics and communications. These services handle data in accordance with their privacy policies.

• Google Analytics - for website analytics
• Beehiiv - for newsletter subscriptions
• Shopify - for app distribution and data

• We store user data securely on cloud storage providers where necessary.
• All communications may be archived for reference to assist with future inquiries.
• Data is transferred using HTTPS encryption.
• Personal data is stored securely with industry-standard encryption protocols.

You have the following rights regarding your personal data:

• Access & Correction: You can request access to your personal data and ask for corrections if necessary.
• Opt-Out of Marketing: You can opt out of promotional emails by clicking the unsubscribe link in our emails.
• Data Deletion (Right to Be Forgotten): You may request the deletion of your data unless we need to retain it for legal purposes. Deleted data is non-recoverable.
• Request to View Data: You can request to see the data we hold about you by contacting us at hello@builtbypass.com

• Support request data will be retained for reference but can be permanently deleted upon request.
• Archived cases help us assist users with future inquiries but will not be used for marketing purposes.
• We will notify users within 72 hours of a data breach if their data is impacted.

Pass. complies with the General Data Protection Regulation (GDPR) and the UK Data Protection Act. This means we:

• Only process personal data for legitimate business purposes.
• Ensure data security through technical and organizational measures.
• Assist individuals in exercising their GDPR rights.
• Provide mechanisms for individuals to request access to or deletion of their personal data.
• Do not share or sell user data to third parties without explicit consent.

If you have concerns about how we process your data, you may contact us directly at:

For EU residents, you can also contact our European Data Representative:

Or you can contact your local data protection supervisory authority.

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

Effective Date: January 2025